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Masco Service
Gary DuPont

MASCO Services Inc. provides Call Center solutions to world-renowned teaching hospitals in the Boston area and Community Health Centers locally and throughout the United States. Founded 40 years ago by the Longwood Medical Area Medical and Academic institutions, its major stakeholders include: Beth Israel Deaconess Medical Center, Dana-Farber Cancer Institute and the Joslin Diabetes Center of Boston.

Recognized for its quality driven service and understanding of the medical community, the Call Center offers scalable solutions at affordable rates. Noted for its high standards in the industry, MASCO Services Inc. award winning Call Center provides a professional and personalized response to routine and emergency calls. We cater to all your incoming call requirements and maintain that very important first impression of your organization. Our services include:

24x7 personalized call center services with multi-lingual live operators
Local call center located in Boston’s Longwood Medical Area
Remote receptionist – save cost of hiring additional staff
Technical and customer service consulting and training
Personalized appointment reminder service
Pager and voice mail box services
Special campaigns and surveys

Additional Information