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Frequently Asked Questions


How do group purchasing programs save money?

In three ways; first (and most important) we negotiate deep price discounts with our vendors, based on the combined purchasing power of the CommonWealth members. Second, our vendors will do an analysis of your purchasing and recommend lower-cost alternatives wherever possible. These are usually generic or house brands that are functionally equivalent to the name brand products you may be using now. Third, the vendors will work with you to assure proper inventory management, to make sure you always have the goods you need but don't over-stock, tying up capital and creating storage problems.

What amount of savings can I expect from the CommonWealth program?
Of course this depends on the specific circumstances, and will vary among health centers. But in general, if you are not currently part of a group purchasing program you can expect total savings of 18 to 20 percent. Most of this will be immediate savings, and some will come as you identify lower-cost alternatives and improve inventory management.

How will these savings affect my bottom line?
A typical human service provider or similar nonprofit organization spends 9 to 10 percent of the total budget on supplies, so a savings of 18 to 20 percent of supplies costs will yield a 1.5 to 2 percent savings on the overall budget. CommonWealth Purchasing Group is a powerful tool to help you improve your financial performance.

What about service? We're generally satisfied with our current suppliers.
Great service is just as important as low prices. And of course most health centers are satisfied with their current suppliers; if they weren't they would switch. But with CommonWealth you don't have to sacrifice service in order to get low prices. Our program can often improve the level of service you receive. Here's how: CommonWealth negotiates three-year exclusive contracts with our vendors to assure a long-term commitment to our members. Our vendors have worked hard to get your business, and they want to keep it! Our vendors have top quality national distribution and service networks, to provide prompt and efficient services to every member. Each vendor assigns a senior executive as the CommonWealth account manager to make sure our large buying power translates into superior service for our members. And our staff work directly with the vendors to quickly resolve any problems that arise. Most members come to CommonWealth because of our low prices, but they stay because of our outstanding service.

It's often difficult to change vendors. How can CommonWealth help us with that?
It can be difficult to change vendors, but when you change to a group purchasing program like CommonWealth the benefits will always far outweigh the costs. With our years of experience, CommonWealth and our vendors are very qualified in helping health centers to make these changes. Vendor representatives will meet with you and your staff to discuss all aspects of the business and operational relationship, including ordering, delivery schedules, the availability of samples, return policies, and answer all questions.

If you have more questions, call CWPG at 617-426-2767

40 Court Street, 10th Floor • Boston, MA 02108 • tel. 617-426-2767 • fax 617-542-0191 • Email us